Buying Preloved

Frequently Asked Questions

FAQs

 
  • All items are preloved and we do our best to only source items in fantastic condition. Any additional information regarding the condition of each item is detailed in the description section.

  • Please see delivery & returns

  • Please see delivery & returns.

  • We source our items responsibly from trusted contacts. Under each description we will confirm if the original packaging, receipt and/or authenticity card is included. Whilst we cannot guarantee authencity without paperwork, we also review authenticity by carefully analysing the label, style, cut and quality of the item

  • All items are sent out by tracked or ‘signed for’ delivery. If your package does not arrive please get in touch and we will investigate via Royal Mail