Which brands do you accept for sale?

In the main, we concentrate on premium high street, affordable luxury and designer brands. We tend to avoid high street fast fashion brands (e.g H&M, Zara) unless the piece is limited edition or part of a ‘Stylist Drop’ stylist collaboration.

Here are examples of just a few brands within each category. If you have items and are not sure, please do get in touch - we’d love to hear from you.

Premium high street: Arket, COS, Whistles, All Saints, Jigsaw etc.

Affordable luxury: Maje, Sandro, Joseph, Ganni, Stine Goya, Rixo, Baum & Pferdgarten, Claudie Pierlot etc.

Designer: Isabel Marant, Max Mara, YSL, Miu Miu, Lanvin, Chloe etc.

How do you choose which items you can sell for me?

We have most success selling items that we know will be attractive to our audience/following. Therefore, we review items being received to ensure that items can be styled and promoted to our audience for maximum success. If we decide not to accept a particular item, we’ll give suggestions of alternative platforms to try.

How do you market the items you’re selling?

All items are listed within the Accentuate Preloved shop on www.accentuatelifeandstyle.com where they can be purchased. The items will then be listed on Instagram via the @accentuatepreloved page. Select items will then be further promoted on ‘style boards’ and ‘ways to wear’ posts within the @accentuate_lifeandstyle instagram account.

I do not live in Essex, how can I send my items to you ?

We would love to support people all over the UK selling their pre-loved items. Once you have contacted us and we have agreed prices, we can arrange a courier collection from a suitable collection point of your choice. We would ask that you ensure that the items are carefully folded and placed in a suitable mailing bag/box to avoid damage in transit. Hermes collection is a quick and cost effective way of transporting the items and the small fee (fees start from £3.50) will be deducted from your sale proceeds.

You are of course free to arrange delivery of items by other means.

What do you accept & what condition must items be in?

Please refer to our what we accept guide.

How do we agree a sale price for an item?

On the enquiry form you will see that we ask you for the value you would like to achieve for your items. We use this as a starting point and then, with our knowledge and understanding of the pre-loved market, we will discuss and agree the final list price with you.

What happens if my item does not sell?

If, after 4 weeks of listing the items have not been purchased, we will be in touch to discuss whether reducing the price is the correct approach. Should the items still not sell after a total period of 10 weeks, we will give you the option to place the item into our Outlet section (these items are free for a donation to charity), sent direct to a local charity shop or returned to you (at your cost).

Can I donate my sale proceeds to charity?

We would be more than happy to donate your sale proceeds to a charity of your choice and provide you with confirmation of the amount you have donated.